From the Book - 2nd edition.
Step 1. Get started easily and naturally
Step 2. Be concise, explicit, and clear
Step 3. Write with style and rhythm
Step 4. Organize to promote understanding
Step 5. Persuade readers to take your desired action
Step 6. Choose the right tone
Step 7. Put your best grammar on the page
Step 8. Edit and proofread effectively
Step 9. Master emails and electronic communication
Step 10. Apply writing skills to social media copy
Appendix A. Drive organizational and personal success with better writing
Appendix B. Master the text you write most often
Appendix C. Commonly misused words and phrases.
Step one. Understand the demand for good writing
Step two. Know where you're taking your readers
Step three. Be explicit, clear, and concise
Step four. Grab your readers' attention
Step five. Write with rhythm to hold your readers
Step six. Organize to help your readers understand
Step seven. Choose a tone that produces good results
Step eigh. Put your best grammar on the page
Step nine. Edit, rewrite, and refine
Step ten. Master the documents you use most often
Appendix. Steps to improve workers' writing skills