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The classic guide to bringing out the best in people at their worst-updated with even more can't-standable people!
Dealing with People You Can't Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades.
Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and Brinkman have updated their global bestseller to help...
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"Have you ever wondered why Bernie Madoff thought he could brazenly steal his clients' money? Or why investors were so easily duped by Elizabeth Holmes? Or how courageous people like Jeffrey Wigand are willing to become whistleblowers and put their careers on the line? Fraud is everywhere-from Nigerian "princes," embezzlers, and Ponzi schemers to corporate giants like Enron and Volkswagen. And fraud is costly. Each year, consumers, small businesses,...
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"Virtual work, which was steadily on the rise even before the pandemic, is explored in this timely book that describes the impact of technology on our work experiences, ranging from the individual psychological level to the broad societal implications"--
"Widespread remote work is now possible, but it comes with its share of frustrations. Virtual work has changed our lives in ways big and small, from trying to balance our time to what we wear and...
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Pub. Date
2021.
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"Who hasn't had to deal with a jerk at work? Whether it's a toxic team member who loves nothing better than to suck the life and excitement out of her colleagues or a bad boss who causes his employees to constantly dream of telling him to "Take this job and shove it!" or the difficult co-worker who isn't happy unless the office is filled with mayhem and drama, we've all had to deal with people on the job we would rather not. Based on proven approaches...
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A groundbreaking guide to dealing with difficult bosses by two bestselling experts. In their bestseller Working with You Is Killing Me, Katherine Crowley and Kathi Elster taught readers how to free themselves from emotional traps created by difficult colleagues. Now they apply their research and insights to the challenges of 'toxic bosses.' Sooner or later, we all work for someone we can't stand. When that happens, some people quit, some suffer in...
6) High-impact interview questions: 701 behavior-based questions to find the right person for every job
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"High-Impact Interview Questions shows you how to use competency-based behavioral interviewing methods that will uncover truly relevant and useful information. By having applicants describe specific situations from their own experience during previous jobs (rather than asking them hypothetical questions about "what would you do if ..."), you'll be able to identify specific strengths and weaknesses that will tell you if you've found the right person...
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As cofounders of the leadership coaching and training firm Ridge Associates, authors Robert Bolton and Dorothy Grover teach that good interpersonal communication is essential to getting things done.
In this comprehensive and practical guide, they offer a proven method for understanding the key behavioral styles of those around you (including your own) and explain how you can leverage the strengths and weaknesses of each to relate to others more winsomely.
People...
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Hailed by PMA, the Independent Book Publisher's Association, as a "business breakthrough" and "one of the thirty best business books of the year" by Soundview, the first edition of Working Relationships set the standard for managing conflict and developing teamwork while learning to get along with friends and foes at work.
Now author Bob Wall is back with the latest research and field-tested knowledge about the critical role emotional intelligence...
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"In I Don't Just Work Here, Felicia Joy and Elena Grotto, experts on behavioral science, business strategy, and organizational culture, share practical guidance to help organizations rise to these new standards by advancing seven behaviors, including the surprising-and perhaps most important-new business skill for high-performing cultures: forgiveness"--
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After fifteen years of rising to the pinnacle of the hospitality industry, Chip Conley's company was suddenly undercapitalized and overexposed in the post-dot.com, post-9/11 economy. For relief and inspiration, Conley, the CEO and founder of Joie de Vivre Hospitality, turned to psychologist Abraham Maslow's iconic Hierarchy of Needs. This book explores how Conley's company "the second largest boutique hotelier in the world" overcame the storm that...
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"Many workers believe that to compete with other top talent they must embrace a culture that rewards long hours and constant connection to work. Businesses and society have encouraged this by endorsing busyness, overwork, and extreme commitment as the most valued traits in workers. Sometimes that endorsement is explicit, as when Elon Musk told Twitter employees to work "long hours at high intensity" or get fired. But more often it's an implicit contract,...
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The award-winning blogger behind the popular business blog "Sales Source," offers tips on how to be a great boss, how to deal with irritating coworkers, how to be more productive during the day and how to handle other workplace problems. --Publisher's description.
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Every day, seemingly intelligent and successful companies make headline news for poor decisions that can cause their business to stumble and make many of us scratch our heads in wonder. Why would such a successful business make "that" strategic decision? Neil Smith, with more than 20-years of experience leading large-scale performance improvements, reveals the hidden barriers that limit excellent companies from reaching their potential, and cause...
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In The Art and Science of Dealing with Difficult People, David Brown pinpoints the seven principles of relationship building that are crucial to creating a successful working environment. Brown breaks down each principle by providing easy to understand instructions and universally applicable management skills.
Brown's philosophy is to approach work place discord as a problem from both a managerial and lower level perspective. He offers advice on...
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"When we're dealing with difficult people, our creativity, productivity, and engagement suffer. Conflict and stress compromise our ability to think clearly and make sound decisions. We get caught up in our heads, lie awake at night worrying, withdraw from work, or react in ways we later regret-rolling our eyes in a meeting, snapping at colleagues, or staying silent when we should speak up. Our negative relationships are contagious, infecting our teams...
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This hilarious and profound workplace guide proves the rigorously rational and the supremely sympathetic can meet in the middle and merge their strengths. Readers will discover how blending with their opposite opens the pathway to being their truest selves.
Carl Jung's personality typology introduced the distinction that Feelers (who lead with their hearts) put more weight on personal concerns and the people involved, and Thinkers (who lead with...
Carl Jung's personality typology introduced the distinction that Feelers (who lead with their hearts) put more weight on personal concerns and the people involved, and Thinkers (who lead with...
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"A remarkable turnaround by a leader with a remarkable philosophy: Find your noble purpose. Put people at the center. Unleash human magic. "It was Fall in Minnesota. It was getting cold and we were supposed to die." This is how Hubert Joly describes the early, dark days as CEO of Best Buy, a job most thought he was crazy to accept. Amazon was tearing a disruptive path through retail, but in the face of that existential threat Joly did something remarkable:...
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Pub. Date
2021.
Edition
First U.S. edition.
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English
Description
"Internationally bestselling author Thomas Erikson has helped changed how the world thinks about behavior using a simple 4-color behavior analysis system. In Surrounded by Bad Bosses he applies that same system to revolutionize the workplace. Everyone has had a bad boss. You might have one right now. You might even be one. Bad bosses are a fact of the workplace, whether they're short-tempered, unclear about expectations, or too disorganized to manage...
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